Crossroads provides high quality home care to ensure an independent life for ribble valley residents

It has been a pleasure dealing with Crossroads and with you so thanks again for all the help and support." “I can’t say how lucky I am to have met Crossroads and their team.”

It has been a pleasure dealing with Crossroads and with you so thanks again for all the help and support." “I can’t say how lucky I am to have met Crossroads and their team.”

Both mum and I were so appreciative, thank you for such a thorough and personalised assessment

I just want to say thank you to my caring team, from the young ones to the older ones, they have all been very supportive and caring. Their daily visits have helped me to get through the day and when I’m having a bad session, they are there for me

B is very pleased with the carers and looks forward to seeing them every day

Wanted to thank you especially as you were both so lovely and kind and caring , he loved your company.

we very grateful to you for all you did

I just want to say how much of a difference the extra visits have made for Mum. Her flat is clean and tidy, and she is well nourished. She is better now than she was 4 years ago

I am very appreciative; the care F had received from Crossroads has been exceptional. All the carers looking after F have all been so lovely, very kind and caring

Please pass on our sincerest thanks to all the girls for everything that they are doing for mum and dad. It is providing much reassurance to everyone knowing that they are safe and well cared for.

The carers are wonderful! They're lovely, kind, caring, patient, interested, have good chats with mum and they're great at looking at the sunny or funny side of life. I don't think we could be happier with them.

Even though Crossroads have only been caring for mum for a short time I've been very moved by the kindness, patience and compassion shown by all of the carers. It really does seem to be more than just a job for all of them. Thank you for taking such good care of mum. I can only hope she gets the same quality of care in the care home

To all of you wonderful carers at Crossroads, with grateful thanks for all the care and friendship you have given to Mum and helping her to stay at home for as long as possible

On behalf of the entire family I would like to thank you and your staff particularly C and E for their professionalism and courtesy shown towards dad during his trip to attend his granddaughters wedding. He had a thoroughly enjoyable day made all the more memorable with the safe driving skills and human interaction shown towards him from both girls. This meant the rest of the family could relax knowing he was being well cared for”

Our dad recently passed away, and we were so grateful for the support we received from Crossroads. The two sisters who visited were like bright lights every time they entered. They lit up our home. We don't know what we would have done without you.

In our time of darkness, you brought and hope into our home.

I'm not worried when you send a new member of staff. If she works for Crossroads, then that's all I need to know. My GP says I need to keep up my activities and if it wasn't for your team, I wouldn't be able to do that. It really makes a massive difference and I don't know what I'd do without you.

We would like to thank you all for the level of support and care you gave to us both. Many thanks to you all.

The Manager and the Care Workers are to be Commended for their response to this safeguarding issue. It is to Crossroad's credit that this had been dealt with sensitively whilst supporting the people involved and yet treating the concerns seriously and following through the correct safeguarding procedure. Your actions have ensured that a vulnerable adult has been protected from abuse, albeit this occurring without Malice, this was still a substantiated Safeguarding behaviour. It is to your credit that everyone involved has paid compliments to your carer workers and management in the way they have been cared for and in the manner that this safeguarding issue has been raised and dealt with in a supportive caring manner.

I know that you never promise to deliver something you can’t deliver.

All your team are excellent, so caring.

We regard you all as extended family

You make the undignified, dignified.

You were marvellous. You were so good at helping me to regain my independence after my fall and stay in hospital.

I was worried about having care, after so many bad experiences with other care companies. However, you’ve proved all my fears wrong. I can’t say enough about how relieved and pleased I am.